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About Quality Matters

Nicole McDermott is a 22+ Year leader, educator, facilitator, certified coach, consultant, learner, and writer who values courage over comfort and the importance of building a nurturing community where all stakeholders feel seen, heard, and encouraged to learn, grow, take risks, show empathy, and lead with curiosity. Quality Matters is the vehicle for Nicole to share this work.

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Certification badges for Dare to Lead Facilitator, ICF Associate Certified Coach, OKA EQ-i 2.0/EQ 360 Emotional Intelligence, Gallup Certified Strengths Coach, Certified Grief Educator by David Kessler, and Trust at Work.
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